ReliaTel Events

Tone ReliaTel Events

VoIP Quality and UC Service Assurance – Education and Resources

See ReliaTel at IAUG Booth 318

Tone’s IAUG Session Presented:

Taking Chaos out of Collaboration – Building a Durable LYNC UC Ecosystem

Click Here to Request Tone’s IAUG Session Presentation

The adoption of Unified Communications can create chaos and complexity within your infrastructure and staff – How do you successfully integrate UC technologies such as Microsoft Lync into your core Avaya communications infrastructure, and ensure quality, performance, and availability of integrated voice and UC collaboration services?

What operational support structure is necessary to support the Lync-enabled UC ecosystem, and how do you take your voice, IT and UC team forward into an effective and cost-efficient model? Gain key strategies to address these critical questions, and learn best practices on making the Lync-enabled UC ecosystem work.

Enterprises and Service Providers alike will benefit from key tactics to minimize chaos and complexity, and successfully build a durable Lync UC ecosystem that delivers high quality, performance and availability from the network edge to every desktop.

What You’ll Learn from the Presentation Materials:

  • Key strategies to overcome complexity and chaos when integrating UC technologies.
  • How to equip voice, IT, network, and UC teams to operate effectively to support Lync enabled UC.
  • Ways to ensure your overall UC delivery paradigm can meet service expectations.

Request the Tone IAUG 2014 Session Presentation -  Click Here


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Webinar Replay – Click to View on Demand
(originally broadcast Oct. 22nd, 2013)

Taming the Collaboration Beast:
5 Key Strategies to Manage Lync Enabled UC Ecosystems

You’ve heard the hype, seen the demos, and possibly already deployed Unified Communications technologies to gain the business benefits of collaboration, mobility, presence, and increased productivity for your workforce and clients. Regardless of the technologies you choose, the adoption of UC can create chaos and complexity within your infrastructure and staff, posing serious challenges and risks to achieving the promised payback.

How do you successfully integrate UC technologies such as Microsoft Lync into your communications infrastructure, and ensure the quality, performance, and availability of both traditional voice and UC collaboration services? What operational support structure is necessary to support the Lync-enabled UC ecosystem, and how do you take your voice, IT and UC team forward into an effective and cost-efficient model?

Get answers to these critical questions and more when you join Tone Software UC experts Paul Wiggins and Colette Kovacs for an informative webinar on making the Lync-enabled UC ecosystem work for you and your business. Enterprises and Service Providers alike will benefit from key strategies you can use today to minimize chaos and complexity, and successfully manage quality, performance and availability across your entire ecosystem – from your network edge to every desktop.

What Attendees Will learn:

  • Key strategies and tactics to overcome complexity and chaos when integrating UC technologies such as Microsoft Lync into your communications infrastructure.
  • The critical steps necessary to ensure quality, performance, and availability of the voice and UC services your business requires.
  • How to equip and empower your voice, IT, network, and UC teams to operate more effectively and cost efficiently to support Lync enabled UC ecosystems.
  • Ways to ensure your overall UC delivery paradigm is properly architected and aligned to meet the service expectations of users, clients, and stakeholders.

Who Should Attend:

  • CIOs, Directors, and IT Managers of Enterprise VoIP, UC and Network teams responsible for delivering communications services to their organizations.
  • Telecom Managers, Voice Network Managers, and UC Managers responsible for building and supporting UC networks and infrastructures.
  • Managed Service Providers that need to cost effectively deliver UC solutions and services to their clients, while driving service revenues and profitability

Register To View the Replay of the Archived Event >


Session 401 -
The Analytics Advantage: Proactive Operational Support Strategies for Your VoIP, SIP, and UC Ecosystem

This session was originally presented Monday, June 3, 2013 from 1:00 PM – 2:00 PM. Listen to this session to learn key techniques to support VoIP, SIP and UC

Click to Get Tone’s IAUG Converge 2013 Session Presentation Now >

 

MORE: Learn More About TONE’S innovative software solutions to manage your entire converged Voice and IT world >