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ReliaTel 5.2.0 Delivers Expanded Monitoring, Dashboards, and Visual360 Enhancements

ReliaTel News

Tone announces ReliaTel Release 5.2.0 with expanded Avaya monitoring, new Cisco dashboard features, additional Nortel reporting, and performance enhancements for the Visual360 management portal. Using the new ReliaTel 5.2.0 capabilities, users have deeper visibility into Avaya Trunk Group utilization, additional dashboard views to rapidly identify and intercept performance degradation, and expanded insight into Cisco CUCM Route Group utilization to better optimize Cisco UC operations. Learn More

ReliaTel Fuels Channel Profits with Versatile Cloud UC Management, Visibility, and Customizable Views

ReliaTel News

ReliaTel as a Service empowers Partners to drive higher profits through cloud-based UC management with deep UC visibility and customization that meets business needs. The solution delivers cost effective cloud deployment and licensing that aligns technically and commercially with cloud-consumed UC, and provides unique Executive Dashboards that empower partners and providers to deliver business-specific intelligence in a customized view that is more valuable to each specific partner and client… Learn More

Tone’s ReliaTel Executive Dashboards Provide Strategic Business Views

ReliaTel News

The ReliaTel Customizable Executive Dashboards put business-impactful intelligence within easy reach, providing highly customizable, business-specific views of the UC operational information most impactful to your business. Through the new ReliaTel Dashboards, executives, operations teams, and UC administrators can choose the specific data to display, and how to display it, to provide meaningful on-demand views of how UC quality, performance, and service levels are affecting critical business processes. Learn More

Tone Launches ReliaTel as a Service Cloud-based UC&C Management

ReliaTel News

Tone Software Corporation today announced the new ReliaTel as a Service cloud-based management solution for UC&C environments. The ReliaTel as a Service (RaaS) solution provides comprehensive UC&C management from a dedicated and secure cloud-hosted instance, delivering deep visibility and control over quality and performance of Avaya Aura, Avaya IP Office, and Cisco Unified Communications Manager architectures that are configured on premise, in a hybrid premise and cloud combination, or through a unified communications as a service (UCaaS) model. Learn More

Xerox Integrates Tone’s ReliaTel to Move IT Service Business Forward

ReliaTel news

Tone Software Corporation today announced its ReliaTel® VoIP and Unified Communications (UC) Service Assurance software is providing a telephony management platform for the IT Outsourcing (ITO) managed services business of Xerox. The Xerox ITO team applies the ReliaTel technology and other third-party services to expand its visibility into clients’ voice network performance, capacity trends, and service levels to improve its service delivery. Learn More

VOX Network Solutions Leverages Tone’s ReliaTel to Power Enhanced Unified Communications Management Services

ReliaTel news

Tone Software Corporation today announced that its ReliaTel® VoIP and UC management technology is now powering the VOX Network Solutions Unified Communications Managed Services offering, designed to provide complete quality and service assurance for their clients’ business communications and collaboration environments. Key factors in the VOX decision to partner with Tone Software are ReliaTel’s ability to provide real-time management for clients’ communications infrastructures through a single pane of glass, across the extensive VOX portfolio of supported manufacturer technologies, including the Avaya Aura collaboration platform and IP Office. Learn More

Belltech Leverages Tone’s ReliaTel to Power Advanced UC Managed Services Practice Throughout Latin America

ReliaTel news

Tone Software Corporation today announced that its ReliaTel® UC Service Management technology is powering the Belltech Bell360 UC Managed Services offering, designed to provide complete quality and service assurance for their clients’ business communications and collaboration environments. Learn More

New ReliaTel Visual360 Delivers Unique Visual Correlation and Dynamic Control of UC Service Levels in One Powerful Portal

ReliaTel news

Tone Software Corporation launched the Visual360™ intelligence portal for its ReliaTel® VoIP and UC Service Assurance Solution. Learn More