Tag Archives: voice

Managing Today’s Complex UC Environments

As more and more organizations transition to next generation communication networks, they are quickly finding out that today’s networks are becoming more and more complex.  Today’s UC networks are built off of a multi-vendor architecture and enables multimodal communications that can be accessed from anywhere, corporate LAN, home network, mobile network or even public WiFi.

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Enterprise Communications Trends

As begin a new year, I can’t help but reflect on the contrasting differences. The proliferation of Unified Communications, Videoconference, Telepresence, Cloud and Managed Services within the enterprise domain sets up continuous growth through quantifiable ROIs and expansion towards the SMB space.

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The Importance of UC Monitoring and Management to Organizations

How important is UC monitoring and management to organizations? According to a Gartner study, real-time performance is second only to ensuring compatibility and interoperability of the UC vendor technologies. The Gartner study spanning 8 countries, over a 100 organizations per country with a minimum of 1000 employees per organization outlines the key challenges when adopting UC technologies into the data center. Gartner’s findings quantify the end-user importance of real-time visibility into the UC environment.

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