ReliaTel Cloud UC Management
Leverage Comprehensive Cloud-based UC Service Management that Fits Every Size
Service Provider, Business, and Budget with ReliaTel as a Service.
Leverage Comprehensive Cloud-based UC Service Management that Fits Every Size
Service Provider, Business, and Budget with ReliaTel as a Service.
Leverage the most cost effective, scalable, and efficient methodology to drive UC quality and service levels with ReliaTel as a Service Cloud UC management. ReliaTel as a Service fits every size business and provider, eliminating the budgetary hurdles, hardware costs, and maintenance burdens of typical premise-based UC management solutions.
ReliaTel is platform agnostic, delivering end to end UC management across a broad mix of technologies, devices, and platforms.
Whether the UC architecture is on premise, a hybrid configuration, or a cloud-based UCaaS environment, ReliaTel as a Service delivers real-time management and visibility over the entire domain stack of assets, transport layers, and cloud-consumed UC&C services, including Avaya Aura, Avaya IP Office, Nortel, Cisco Unified Communications Manager, Microsoft UC, and more.
Enjoy comprehensive ReliaTel UC service assurance functionality and full administrative control of all ReliaTel capabilities with ReliaTel as a Service. Provided through a secure cloud host that is maintained by Tone, ReliaTel as a Service delivers full UC management without the operational support burden of maintaining the host environment.
ReliaTel Delivers Significant UC Management Advantages
Channel Partners and Service Providers of all sizes can easily increase service profits on every Avaya IP Office deal, and deliver more competitive IP Office service options to their clients with the ReliaTel as a Service cloud-based UC management solution for IP Office.
ReliaTel as a Service eliminates the typical up-front investments in premise-based management software, host hardware, maintenance, and deployment time that erode profit margins, and create barriers to growing your IP Office managed services business.
ReliaTel as a Service supports the multi-tenant environments Service Providers require, with options to provide segmented views to clients through the re-brandable web portal. With ReliaTel as a Service, you can instantly deliver UC service level management at a fraction of the cost, while delighting your clients with exceptional IP Office value that will crush your competition, grow your profits, and increase revenue.
Use ReliaTel monitoring and management to anticipate quality and performance issues before business impact, deliver excellent user experience, consistently meet Service Level Agreements, and avoid costly service interruptions or downtime.
Multi-tenant Design
Flexible Connectivity
Streamlined Deployment
Re-brandable, Secure web portal
Arm your UC teams with deeper visibility and powerful control of your critical unified communications service levels through ReliaTel’s 360° intelligent management. Understand communications performance ranges, Key Performance Indicators (KPIs), QoS and QoE analytics, and threats to business impacting SLAs with ReliaTel.
Visual360 Intelligence and Correlation Portal
Comprehensive QoS and Performance Analytics
Anticipate and rapidly resolve communications issues using the powerful ReliaTel Knowledgebase, diagnostics, and secure remote access facilities to ensure communications up-time, quality, and service availability. Gain immediate insight and the answers necessary to meet SLAs and avoid service interruptions with ReliaTel’s dynamic, real-time troubleshooting.
Arm your service staff with actionable data to reduce service issues with ReliaTel’s extensive traffic, capacity, quality and performance reporting facilities. Leverage ReliaTel’s in-depth report analytics and trending data to anticipate capacity requirements, and reveal operational bottlenecks, blind spots, jeopardized thresholds, staff effectiveness, and preventive maintenance needs.