Hybrid Unified Communications and Collaboration Has Benefits and Drawbacks
Organizations today have many options when it comes to their UC services, and the devices they use to consume those UC services. No longer are businesses limited by the technologies located within their premise – they can now have their services hosted in the cloud.
Unified Communications is quickly moving to a “per-seat, per-month” consumptive cloud and hybrid model, where barriers to entry and adoption are low—and the perceived value of “pay-for-use” is high. This shift to a UC-as-a-Service (UCaaS) consumptive model has broad implications for Managed Service Providers (MSPs) competing in this growing sweet spot.
As more and more organizations transition to next generation communication networks, they are quickly finding out that today’s networks are becoming more and more complex. Today’s UC networks are built off of a multi-vendor architecture and enables multimodal communications that can be accessed from anywhere, corporate LAN, home network, mobile network or even public WiFi.