The shift from traditional telephony platforms to Unified Communications (UC) has put organizations in more of a consumption model, which is causing a shift in how UC is supported. The concept of a call server or PBX is really going away, as all the functions of a UC environment – voice, video and collaboration – are more and more distributed. This trend causes server monitoring and availability to be de-emphasized.
We recently announced the release of ReliaTel 4.0 and officially launched at the Enterprise Connect show in Orlando. Amongst the key features packed into this major release, we introduced a new Dashboard interface that benefits both management and operations.