Comprehensive Data Services & Infrastructure
Management
ReliaTel is a strategic business solution designed
to comprehensively manage and monitor the entire business
computing infrastructure, across data systems and devices,
LAN, WAN, and voice networks, as well as environmental
and security devices, to deliver optimum service levels
across the entire global operation.
ReliaTel's comprehensive management facilities
empower business computing organizations to:
-
Cost effectively control and automate the
entire global computing operation.
 Reduce the complexity
and costs
of supporting
and
maintaining diverse
servers,
voice systems,
network devices,
mainframes, applications,
and
environmental
sensors
and devices.
- Provide a consolidated,
unified management solution
across
the entire infrastructure, including TDM-based
PBXs,
VoIP
and IP-Telephony
networks,
and all
business
computing resources.
- Proactively detect & automatically resolve
fault conditions before
users report them and service is negatively impacted or interrupted.
- Increase security and ensure business policies through
a common management approach and method across all data
and telecommunications devices.
- Reduce dependencies on platform specific management
tools, and the associated licensing and training
expenses.
- Significantly lower maintenance expenses, and
increase overall computing service levels to
meet service level agreements and requirements.
- Apply human and computing resources more efficiently
and effectively to deliver maximum ROI to the
corporate bottom line.
ReliaTel expertly monitors and manages data
and voice assets, automatically alerts personnel to problems
and exceptions, and enables authorized users to easily access
and control both data and voice systems ( both on and off
the network ) from any local or remote location.
Through ReliaTel, server and network device
exceptions and potential problems are resolved more rapidly,
and overall business computing availability increases dramatically,
allowing your existing staff to better manage the growing
computing and telecommunications environment.
ReliaTel comprehensive data management capabilities include:
- Proactive Data Monitoring and Fault Management
- Automated Alarming & Notification
- Remote Access and In-Depth Control
- Performance & Service Level Management
- Complete Audit Trail and Activity Log
- Comprehensive Automation
- Customizable Reporting & Trend Analysis
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