Comprehensive Automation
ReliaTel provides powerful capabilities to automate routine
maintenance activities and recovery procedures based on any
customizable criteria. Through ReliaTel, automation can be
quickly created to initiate specific automated processes
or procedures based on:
- Events
- Status of systems or devices
- Thresholds
- Date, time, calendar
- Frequency of an event or message string
- Any collected data from managed systems and devices
Through ReliaTel automation, users can reduce the necessity
for manual intervention or maintenance, eliminate repetitive
tasks, enforce established business processing rules, and
reduce human errors. ReliaTel automation will:
- Initiate scheduled or periodic maintenance procedures
- Initiate custom actions or scripts for routine or exception-based
processing
- Initiate restore or recovery processes based on specific
device conditions
- Initiate corrective and / or emergency procedures to
revive failed systems
- Automatically enable local/remote standby or alternative
processors in emergency or maintenance situations.
ReliaTel automation improves overall service levels by reducing
the "mean time to repair" for all managed systems
and devices, reacting to adverse conditions and resolving
problems at machine speed, rather than human speed. In addition,
automating both routine maintenance as well as recovery processes
through Reliatel provides a completely secure response and
resolution to potentially high-risk situations and service
outages. |
