Telecom Italia Uses OMC-Print to Manage
Output for 8,000 Printers
Telecom Italia, the largest telecommunications company in
Italy, was looking for a remote printing solution to distribute
vital printed information efficiently and cost-effectively
to its rapidly growing number of employees and customers.
When continual problems with their end-of-month print processing
caused the entire system to terminate abnormally due to lack
of secondary spool space, they began the search for a print
solution that would send output from the primary SYSOUT spool
directly to their remote printers.
 OMC-PRINT
(then known as TS-PRINT) provided the ideal solution by quickly
and efficiently routing output directly from the JES spool
to any of the Telecom Italia remote VTAM print devices, without
the need to copy to a secondary data set first. Using OMC-PRINT,
there was no need to allocate enormous amounts of secondary
spool space that would only be used when excessively large
volumes of reports were generated all at once. OMC-PRINT's
direct routing design provided the perfect answer to effectively
and reliably manage all Telecom Italia's remote print processing.
A Growing Solution
Giuseppe Ottaviano, System Support Manager at Telecom Italia
in Turin reports that since those early days, the OMC-PRINT
solution is working harder than ever for the Italian phone
giant. Thousands of printers are distributed throughout the
101 agencies in Telecom Italia's 18 regions, with 2,000 VTAM
printers on a local network in Turin and 6,000 VTAM printers
on a wide-area network that connects Turin, Milan, Venice,
Naples, Bologna and three sites in Rome. While some reports
contain only a few lines, many contain up to 80,000 lines,
and OMC-PRINT's ability to designate different printers at
the same location for different size jobs has proven to be
extremely valuable. Another advantage of OMC-PRINT Ottaviano
cited is the ability to control remote site routing and printing
directly at the remote site. This allows each region to control
their own reports, and reduces the workload on the central
distribution site.
 Mr.
Ottaviano concluded, "Using OMC-PRINT, all reports regarding
the location and availability of parts vital to the daily
operation of Telecom Italia's customer service are printed
immediately at remote offices. With OMC-PRINT, Telecom Italia
is assured of the prompt and reliable distribution of three
to four million printed lines of information a day to its
hundreds of employees and thousands of customers all over
Italy."
For more detailed information about OMC-PRINT, fill out
the Product
Information Request form. You can also request information
by sending email to info@tonesoft.com or
call one of our sales representatives at 714.991.9460.
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