Employment Opportunities
Thank you for your interest in career opportunities
at Tone Software Corporation. Tone is an equal opportunity
employer which recruits, hires, trains and promotes persons
in all job titles without regard to race, color, religion,
sex, national origin, citizenship, disability, or veteran
status.
We currently have openings in the following areas:
Other openings may also be available for qualified and
talented candidates.
Applicants should click on the "Apply for this
position" link within their preferred position listing,
or e-mail resumes with salary history directly to hr@tonesoft.com.
Resumes may also be faxed or mailed to:
Tone Software Corporation
Human Resources
1735 S Brookhurst Street
Anaheim, CA 92804
HR Fax: (714) 507-2373
Corp Fax: (714) 991-1831
Alternate Fax: (714)-507-2397
Email: hr@tonesoft.com
 Technical
Opportunities
 Technical
Writer
Employment Type: Full-time, Immediate
Opening
Opportunity Summary:
The Technical Writer position will work directly with
Product Management and the Technical Group. Your participation
and input during the Product Requirements and Specification
process, will contribute to the successful delivery of
superior technical solutions to our customers.
General Responsibilities:
- Developing Product Requirements
- Developing Product Documentation
-
Developing and maintain Product Documentation Standards
and Procedures
-
Developing Product Training Materials
-
Contributing in various product management activities
such as user interface designs, establishing usability
standards, on-line product help, assist with producing
requirements and specifications
Job Requirements:
- Proven track record of successfully producing
and maintaining software product documentation.
-
Experience in developing product requirements.
-
Knowledge and experience in publishing tools for Windows,
including FrameMaker, MS Office, and Adobe Acrobat.
-
Business Analyst experience is a plus!
-
Bachelor’s degree (B.A.) from a four-year college/university
in English, Technical Writing, Journalism, Technical
Communications, Computer Science; or two plus years related
experience and/or training.
-
Additional Desirable skills or experience: Working technical
knowledge of UNIX/LINUX servers, basic networking, and
mainframe environment (z/OS running JES2, JES3, DB2,
etc.)
Company Benefits Provided: Not
only do we provide a fantastic career growth opportunity,
but we have great benefits too!
For your hard work as a Product Support Engineer II for
TONE, you will be rewarded with a competitive base salary,
a comprehensive health benefits package, 401k with company
matching, paid time off, a challenging and fun working
environment, and a FULLY stocked kitchen!
Employer Summary:
Based in Anaheim, CA, TONE Software is a successful company
with a proven track record spanning over 30 years of technology
development, sales, and solution deployment in worldwide
Fortune 1000 Companies. Find out more about us and our
products at www.tonesoft.com.
Teamwork is our trademark… Innovative business solutions
with stellar customer service is our mission!
 Apply for this position - send email with attached resume.
Product
Support Engineer I
Employment Type: Full-time, Immediate
Opening
Opportunity Summary:
As a Product Support Engineer I, you will serve as a
primary support liaison between the company and our customers.
You will be working closely with senior Support Engineers
and Development to diagnose product problems and deliver
fixes to customers. You will also perform Quality Assurance
testing for new product releases and enhancements.
General Responsibilities:
- Provide telephone and email support to customers
for TONE’s entire suite of software products
-
Communicate effectively with customers to gather accurate
problem description, collect documentation required
for problem diagnosis, and deliver solutions and fixes
-
Involve in any additional follow-up, testing, and troubleshooting
-
Document customer issues and resolutions accurately and
thoroughly
-
Develop technical content for TONE’s online support
site
-
Participate in the QA process of new product releases
and enhancements by validating, documenting and reporting
bugs
-
Perform additional tasks or projects as directed by supervising
manager
Job Requirements:
- Excellent written and verbal English communication
skills
- Strong organizational skills
- Ability to work in a team environment to deliver the
best solutions to our customers
- A good knowledge of computers
- Programming experience in C/C++, Java, or Assembly
- Some software development skills is desired
- Familiarity with UNIX and Mainframe (TSO/ISPF, z/OS)
platforms is a plus
- Basic skills on networking and understanding of firewalls
and proxies a plus
- Experience in shell scripting is a plus
-
Bachelor’s degree or higher is required
Company Benefits Provided:
Not only do we provide a fantastic career growth opportunity,
but we have great benefits too!
For your hard work as a Product Support Engineer I for
TONE, you will be rewarded with a competitive base salary,
a comprehensive health benefits package, 401k with company
matching, paid time off, a challenging and fun working
environment, and a FULLY stocked kitchen!
Employer Summary:
Based in Anaheim, CA, TONE Software is a successful company
with a proven track record spanning over 30 years of technology
development, sales, and solution deployment in worldwide
Fortune 1000 Companies. Find out more about us and our
products at www.tonesoft.com.
Teamwork is our trademark… Innovative business solutions with stellar
customer service is our mission!
Apply for this position - send email with attached resume. |
